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Customer Support

How can we help?

Please send us only the most important information. This helps our support team check logs and solve the issue faster.

1
Tell us where it happenedCasino/company, machine ID and product.
2
Tell us when it happenedExact local date and time are very important for logs.
3
Add screenshot or videoA photo of the error often saves a lot of time.

Open support ticket

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Not sure what to write?Use the assistant to get quick troubleshooting steps before opening a ticket.

Choose Critical only if casino operation is blocked, money/credit is affected, or the game/table is unavailable.